Paul had been selling small repair jobs and doing his own work, and he also mentioned that he had a large family of six to feed.
For some reason, he had not been able to pass the State Contractors Test and obtain his own license to do jobs that required the entire roof to be replaced.
We billed her and waited, and waited.
Our records did not show that Paul had turned in this roofing job to us. I took all the information from the lady, and told her we would take care of it.
When he arrived, I asked him to tell me about the roof for Mrs. Jones (not her real name.)